| Q.1 |
What paper surfaces are available at the lab? |
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For Luster surface Fuji Pro., For Metallic Surface Kodak Pro. |
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| Q.2 |
What is the turn around time for an album (print and bind)? |
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3 to 5 weeks. |
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| Q.3 |
What are the accepted payment methods? |
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Cash and Credit Card.
Visa.
Master Card.
Discover Card.
We will require $100 Deposit for Design,Print & Bind and Print & Bind Album Order. |
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| Q.4 |
Can I RUSH an Order? |
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Any
order requesting faster service than our normal delivery time will be
considered as "RUSH", and it will be charged 50% more of the album
price. In order to receive rush service, you must indicate "RUSH" on
the work order form, and the date you need the order shipped to you.
Orders Received without a date or a level of service indicated will NOT
be considered as rush unless specific delivery date is requested. In
this case, the appropriate rush charges will be added. The availability
of rush service depends on the amount of work within the lab and may
not always be available. Orders already in progress may not be
converted to RUSH status. This service is available on a limited basis
since only certain stages of production can be rushed. |
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| Q.5 |
How do I order an album? |
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Primarily you have to open free ftp account for easy upload of images.
After you upload images to ftp you have to fax us the order form
available online. Either you can mail us the CD with the images and
attach the order form with it .
To place an new order, please to fill up the Order Form. Fax it to 516-684-9518 & Confirm it to 516-328-3098 |
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| Q.6 |
How many images should I upload for an album? |
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For 30side/15page: 80-90 images
For 40side/20page: 110-120 images.
For 50side/25page: 140-150 images. |
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| Q.7 |
What is the turn around time for design? |
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7 to 10 bussiness days. |
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| Q.8 |
How many different albums do you have? |
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Simple Leather Cover Albums.
Designer Cover Albums.
4 types of designer cover Albums : Metal Cover, Acrylic Cover, Vinyl Cover, Barn-door Cover. |
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| Q.9 |
What are the different cameo styles available? |
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Inset Cameo, Raised Cameo and Cut-out Cameo. |
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| Q.10 |
How many colors do you have for gilding? |
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3 colors: Black, Silver and Gold. |
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| Q.11 |
Is the album seamless? |
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We produce both type of albums, Seamless(Flush Mount Album) and Cut Style(Coffee Table Album).
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| Q.12 |
What is the shipping method and how much do you charge? |
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UPS or USPS' charges depending upon the destination. |
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| Q.13 |
What is the method for sending the album order? |
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Either upload the images to ftp server or send us the CD through mail. |
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| Q.14 |
Do I get to approve the design? |
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After the design is completed we will send you the layout of the album
and only after your approval for the album we will go ahead with print
and bind. |
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| Q.15 |
Do you just offer design service? |
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The design charge if we print and bind then it will be $100. If you
only want the design of the album to be done by us and want the high
resolution jpeg the charge is $200 for an album. |
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| Q.16 |
What is the minimum margin to be left if I have design the album? |
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With gilding 0.75inch safe margin and 0.5inch safe margin without gilding. |
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To View Safe Margin Pages Please |
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| Q.17 |
Do you offer magazine style album? |
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Yes, we do Magazine style album. This kind of album has thin-thin binding.That is called Encore Edition. |
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| Q.18 |
What is the membership all about? |
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If you become a member there will be no designing charge for any number of album If we print and bind.
Membership fees $600 a Year. |
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